Introduction
At Ne People® Clothing, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected].
Information We Collect
We collect both personal and non-personal information from you when you visit our website or make purchases.
Personal information refers to data that can be used to identify you as an individual, such as your name, email address, postal address, payment information, and telephone number.
Non-personal information refers to data that cannot be linked directly back to you, such as demographic data, browsing patterns, and number of site visitors.
The types of information we collect depends on how you interact with our website and services. Here are some examples:
- Account registration: If you create an account with us, we collect information like your name, email address, and password.
- Purchases: When you buy something from us, we collect information like your name, billing/shipping address, contact information, and payment details to process the transaction.
- Email marketing: If you sign up for our mailing list, we collect your email address and information about your preferences to send you newsletters and promotions. You can unsubscribe at any time.
- Website analytics: We use tracking tools like cookies to gather data about site traffic and how you interact with our website. This includes pages visited, links clicked, and time spent on pages.
- Customer service: When you contact us with questions or comments, we collect information like your name, email address, and contents of the message.
- Surveys and feedback: If you respond to a survey or provide feedback directly to us, we collect that information. Surveys are always optional.
How We Use Information
We use the information we collect for a variety of business purposes including:
- Fulfilling orders and processing payments
- Sending product shipping confirmations and tracking information
- Responding to customer service inquiries, feedback, and disputes
- Administering contests, sweepstakes, or promotions
- Improving our products, services, and customer experience
- Conducting analytics to inform business decisions
- Sending marketing communications, newsletters, and promotions (you can opt-out anytime)
- Complying with legal obligations
How We Share Information
We do not sell or rent your personal information to third parties. The instances where we may share your information include:
- Service providers: We share information with companies that help us operate and market our business, such as payment processors, shipping partners, marketing companies, and customer service providers. We require these companies to protect your information and only use it for the intended purpose.
- Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, or sale of some or all of our assets, we may need to transfer your information to the succeeding entity.
- Law enforcement: We may disclose information to comply with laws, respond to lawful requests, and protect our legal rights or safety.
- With your consent: We may share information for any other purpose disclosed to you with your consent.
Cookie Policy
We use cookies and similar technologies on our website. Cookies allow us to understand site usage better and improve your experience.
You can control cookie settings through your browser settings. To learn more about how we use cookies, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as needed to provide our services, fulfill the transactions you have requested, or for other necessary purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
Because these needs can vary based on the type of data, we apply retention criteria accordingly. For example:
- Account information: Retained as long as your account is active.
- Order information: Retained for a period typically required by tax and financial regulations.
- Marketing data: Retained until you opt-out or unsubscribe.
- Website analytics data: Retained for a limited period from date of collection.
Third-Party Websites
Our website may contain links to third-party sites that are not governed by this Privacy Policy. We encourage you to review their privacy policies before providing them with information.
We are not responsible for the privacy practices or content of any third-party sites. The inclusion of links on our website does not imply endorsement of the linked site or company.
Security Practices
We employ reasonable security practices to help protect your data from unauthorized access, disclosure, alteration, or destruction. This includes technical, physical, and organizational security measures.
However, no method of transmission over the Internet or data storage is completely secure. We cannot guarantee absolute protection of your information.
Accessing and Updating Your Information
If you have an account with us, you may access and update certain information by signing into your account and modifying your profile.
To make other requests regarding your personal data, including erasure requests, please contact us at [email protected]. We will respond to requests in accordance with applicable law.
Changes to this Policy
We may occasionally update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other updates. Your continued use of our website constitutes acceptance of the updated Privacy Policy.
Please check this page periodically for updates. The date of the most recent revision will appear at the bottom.
Contacting Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].