Welcome to Ne People® Clothing!
These Terms and Conditions (“Terms”) govern your access to and use of our website located at nepeople.shop (the “Site”) and our online store services (the “Services”). Please read these Terms carefully before using our Site or Services. By accessing any part of our Site or using our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use our Site or Services.
1. About Ne People® Clothing
Ne People® Clothing is an online clothing and apparel store. We sell high-quality and stylish clothing for women, men, and juniors.
Our goal is to make shopping for fashion easy and accessible to all. We aim to provide an enjoyable shopping experience through our user-friendly website and top-notch customer service.
Ne People® Clothing is owned and operated by Ne People LLC, a limited liability company registered in Tennessee, United States.
2. Use of Our Site and Services
You must be at least 13 years old to use our Site or Services. If you are under 13, you may not access or use our Site or Services.
To place an order on our Site, you must be at least 18 years old and possess the legal authority to enter into contracts.
2.1 Site Access
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Site and Services solely for your own personal use.
You may not use our Site or Services for any illegal or unauthorized purpose. Doing so violates these Terms and may also violate laws, regulations, and copyright and other intellectual property rights.
2.2 Your Account
To place orders on our Site, you must register for an account. You agree to provide accurate and complete information when registering for an account. You are solely responsible for all activities associated with your account.
You must keep your account password secure. Do not share your password with anyone or reuse your password on third-party applications. You are solely responsible for any lost or compromised passwords. If you believe your account has been compromised, contact us immediately.
2.3 Order Process
To purchase products on our Site, browse our product listings and add items to your cart. After reviewing your cart, proceed to checkout to complete your order and make payment.
All orders are subject to product availability. We will email you an order confirmation with details of your purchase. Your order receipt serves as our acceptance of your order.
We reserve the right to cancel unfulfilled orders and issue refunds if we are unable to fulfill your order for any reason.
2.4 Product Information
We aim to provide accurate product images, descriptions, pricing, and availability information. However, please note that images, descriptions, and prices on our Site are for reference only and actual products may differ. We make reasonable efforts to accurately display colors of products shown on our Site, but actual colors may vary based on your monitor and video card settings.
We reserve the right to correct, change, or update product information, including pricing, at any time without notice.
3. Intellectual Property Rights
Our Site and Services contain proprietary content, information, and material protected by applicable intellectual property laws. Unless otherwise specified, all text, graphics, logos, icons, images, audio clips, downloads, interfaces, code, and software on our Site are the property of Ne People LLC and its affiliates, licensors, or suppliers.
You may not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit any content or material on our Site. Doing so without our prior written consent violates these Terms and may violate applicable copyright and other intellectual property laws.
4. User Content
Any content or information you transmit, upload, or post to our Site (“User Content”) will be considered non-confidential. Unless stated otherwise under these Terms, we are free to use your User Content for any purpose without compensation to you.
By transmitting, uploading, or posting User Content, you grant us a perpetual, worldwide, non-exclusive, royalty-free, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media throughout the world.
You represent and warrant that:
- You own and control all rights to the User Content or are authorized to grant the rights granted herein
- Your User Content does not infringe any copyright, trademark, publicity right, or other intellectual property right
- Your User Content does not violate any law, regulation, or third-party right, and does not contain any defamatory, false, misleading, obscene, offensive, or harmful content
We may terminate your access to our Site if we determine your User Content violates these Terms.
5. User Conduct
You agree to access and use our Site and Services only for legal, authorized, and ethical purposes. Specifically, you agree that you will NOT:
- Violate any applicable laws, regulations, or third-party rights on or through the Site
- Use our Site or Services for any fraudulent, unlawful, or malicious purpose
- Impersonate any person or entity or falsely state your affiliation with a person or entity
- Damage, disable, overburden, or impair our Site or Services
- Gain unauthorized access to our Site, Services, accounts, computer systems, or networks
- Obtain or attempt to obtain any content or information not intentionally made available through our Site or Services
- Interfere with or disrupt our Site or Services, servers or networks
- Use any robots, spiders, scraping, or other automated means to access our Site or Services
- Take any action that places excessive burden on our infrastructure
We reserve the right to terminate your access to our Site and Services if you violate these provisions.
6. Links to Third-Party Sites
Our Site and Services may contain links to third-party websites and online services. Such third parties are not under our control, and we are not responsible for their content, products, services, or practices.
We provide third-party links only as a convenience. The inclusion of any link does not imply affiliation, sponsorship, endorsement, or adoption by us of the linked site or any information contained therein.
7. Product Reviews
Customers are welcome to provide reviews and ratings for products they have purchased on our Site. By submitting a review, you grant us permission to display your review for promotional and commercial purposes.
You agree your reviews will be truthful and respectful and will not contain offensive, illegal, threatening, abusive, defamatory, or libelous content. We reserve the right to remove or modify reviews that fail to follow these guidelines or meet our standards for quality and integrity. Reviews are expressions of individual customer opinions and not statements of fact. We do not endorse or confirm customer opinions expressed in reviews.
8. Purchases, Payments, and Shipping
8.1 Prices and Payment
All prices on our Site are listed in U.S. dollars. Applicable taxes will be added to your total at checkout.
We accept all major credit cards and PayPal as payment methods on our Site. All payment transactions are processed by trusted third-party payment processors. We do not directly handle or store your credit card information.
You agree to pay the prices displayed plus applicable taxes. We reserve the right to change prices at any time without notice. Price changes do not affect orders already placed and confirmed.
8.2 Promotions and Discounts
We may offer promotions, discount codes, or sales at our discretion. Promotion eligibility and terms will be stated at the time of offer. Discounts and promotions apply to orders meeting the stated minimum purchase amounts after discounts and before taxes and shipping charges.
Discounts and promotions may not be combined unless specifically stated. Previously placed orders are not eligible for discounts or retroactive price adjustments.
We reserve the right to modify, end, or revoke promotions or discounts at any time without notice.
8.3 Shipping and Delivery
We will make reasonable efforts to fulfill your order according to our estimated shipping times. However, actual shipping times may vary due to high demand, products going out of stock, or other unforeseen circumstances. We are not liable for any losses, damages, or expenses caused by delayed delivery.
At checkout, you will be provided with available shipping options and rates. We reserve the right to adjust quoted shipping rates. If an adjustment increases the shipping rate, we will contact you to confirm acceptance and obtain payment for the new rate prior to shipping your order.
We currently only ship to addresses within the United States. We do not ship to P.O. boxes. Customs fees and import taxes may apply for orders shipped internationally. You are responsible for all applicable customs fees, import taxes, and compliance with import/export regulations for international shipments.
Title and risk of loss transfer to you upon our handover of the products to the carrier. We are not liable for lost, stolen, or damaged packages after handover to the carrier.
8.4 Returns and Refunds
Please review products carefully upon receipt. We accept returns of unused products in original condition with original packaging and tags within 30 days of delivery. Customized products are non-returnable.
To request a return and refund, please contact us through our online return form. You are responsible for return shipping costs unless the return is due to our error. We are not liable for lost or damaged return shipments.
Upon receiving and inspecting your return, we will process requested refunds to your original payment method. Please allow 5-10 business days for refund processing. Refunds are credited in the original payment amount.
We reserve the right to decline returns or exchanges for any reason and will notify you if this is the case.
9. Disclaimers and Limitation of Liability
WE PROVIDE OUR SITE AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.
WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE ARE NOT LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF OUR SITE OR SERVICES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS IN THESE TERMS MAY NOT APPLY TO YOU.
OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THE SITE OR SERVICES IS LIMITED TO THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.
THESE LIMITATIONS OF LIABILITY APPLY TO ALL LEGAL THEORIES UNDER WHICH SUCH DAMAGES MAY BE SOUGHT, INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, FRAUD, MISREPRESENTATION, AND OTHER CLAIMS.
10. Indemnification
You agree to fully indemnify, defend, and hold us and our officers, directors, employees, agents, successors, and assigns harmless from and against all claims, damages, losses, and expenses arising from your access or use of our Site or Services.
11. Termination
We reserve the right to terminate or suspend your access to our Site and Services at any time and for any reason without notice or liability. We may discontinue operation of our Site or Services or terminate these Terms, in whole or in part, at our sole discretion.
Upon termination, all rights and licenses granted to you under these Terms will immediately cease. Any termination of these Terms does not relieve you of obligations previously accrued.
12. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or relating to the Terms, Site, or Services will be governed by Tennessee law without regard to conflicts of law principles.
We each agree to arbitrate all disputes and claims between us. This agreement to arbitrate is intended to be broadly interpreted and applies to all claims arising out of or relating to these Terms, the Site, Services, or any aspect of our relationship.
Arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules. The arbitrator’s decision will be final and binding.
The courts located in Nashville, Tennessee will have exclusive jurisdiction over any appeals of an arbitration award and the enforcement of this agreement to arbitrate. We each waive any right to a jury trial.
13. Modifications
We reserve the right to modify these Terms at any time. Modified Terms will be posted on this page with an updated effective date. By continuing to access or use our Site or Services after modifications become effective, you agree to be bound by the modified Terms.
We encourage you to review these Terms periodically to ensure you understand the terms governing use of our Site and Services. If any provision in these Terms is determined to be invalid or unenforceable, it will not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision will be deemed modified to the limited extent required to permit enforcement.
14. Contact Us
Please feel free to contact us with any questions or concerns regarding these Terms and Conditions. You may reach us at:
Ne People LLC
123 Main St
Nashville, TN 37201
Email: [email protected]
These Terms were last updated on March 1, 2023.